Customer Services Policy
Nationwide container sales and hire you can trust.
Multi award winning
Buy or hire with confidence
Price match promise
Competitive price guaranteed
Quick delivery times
Quick, easy & seamless process
Exceeding expectations
High quality products & service
Multi award winning
Buy or hire with confidence
Price match promise
Competitive price guaranteed
Quick delivery times
Quick, easy & seamless process
Exceeding expectations
High quality products & service
Policy Statement
Containers 4 Sale UK Ltd is committed to excellence in serving all customers’ needs and expectations by delivering first-rate customer service at all times.
Objectives
We ensure Containers 4 Sale’s policies, practices and procedures are consistent and adhere to the latest health and safety legislation.
- Communication – Full and transparent communications with customers from start to finish.
- Quotation – Clear and concise full quotation supplied with guidelines, time frames and every aspect a customer may need when deciding what container is required.
- Supply/Delivery – Delivery guidelines, vehicle lengths, and estimated delivery times are provided. We are one of the few companies that offer vehicles fully FORS compliant.
- After Service – We ensure all customers are contacted to guarantee 100% satisfaction. This is done on the day of delivery or the morning after, and any issues are addressed immediately.
- Complaints Procedure – In the unlikely event that a customer is dissatisfied with any part of the service received or offered by Containers 4 Sale UK Ltd, please contact our Customer Services Manager and you will receive a response within 24 hours.
